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General
Matthews specializes in high volume runs of tags and stamped parts. Most prices are based on minimum orders of 1000 tags, but we will produce short runs. In addition, some tags are stocked in inventory for quick delivery. Contact us for details.

Materials
We stock specific materials for each type of tag we produce. Custom materials, gauges, and widths are available by quotation. Certain custom metals may require a lengthy lead time from the mills, along with a minimum weight order. When choosing the type of tag material you need, consider the end use.

Stainless Steel, Enamel-Coated Steel, Electrogalvanized Steel or Mattlin
Tags subjected to harsh environments, exposure to salt air, chemicals, caustics, cleaning products, abrasives or extreme temperature changes.

Aluminum, Tinplate or Mattlin
Tags that are pliable or for use on a curved surface.

Stainless Steel
Tags that have excellent resistance to scratching, corrosion and high temperatures.

Enamel-Coated Steel or Anodized Aluminum
Color-coded tags.

Paper-Covered Metal or Mattlin
Tags easy to write on with pen or pencil.

Mattlin
For use with thermal-transfer label printers.

Oilboard
For those who make stencils, Matthews also stocks canary colored Oilboard in .015” thickness. This is a tough, inexpensive oil-impregnated paper available in machine cut sizes or hand cut to your specifications from sheets or rolls. Prices available by quotation.

Set Up, Tooling & Die Charges
Beyond the tag price, there may be other charges to run an order.

Set Up
Charge to set up a job on our presses, without regard to quantity of tags ordered.

Tooling
Charge refers to custom parts made to fit an existing die that we have already.

Blanking Die
Charge to have a steel die made to cut a new size or shape of tag.

Marking Die
Charge for a new embossing or indenting die made to print letters, characters and graphics. This die will be needed if there are any wording changes on a new tag order that was previously run.

Printing Plate
Charge for a new platen printing plate to surface-print letters on metal or paper-covered metal tags.

Logos and Graphic Art
Matthews can reproduce your company logo or other art as embossed, indented or surface printed graphics. Please send black and white camera-ready art at full size on a photostat at least 600 dpi. A price for artwork adjustment will be quoted for artwork requiring touch-up or enlargement/reduction.

Attachments
Rectangular tags attach easily to equipment or parts with screws, wires, nails or rivets through holes in the tag. We also offer these standard attachments:

S-Hook J-Link O-Ring
  • S-Hooks .105” Zinc-plated
  • J-Links (twisted hooks) .105” Zinc-plated
  • O-Rings 11/16” outer diameter
  • Tying wires .015” thick x 15” long
  • Other custom attachments are available by quotation.

Packaging
Sequentially numbered tags are stacked with the numerical sequence labeled on the box. Packaging for other types of tags may be random (loose in box) or random stacked (packaged in piles but not in any sequence). Unless advised otherwise, we will determine the method of packaging.

Prices
Quoted prices generally do not include shipping charges. Prices are subject to taxes assessed by the taxing authority at place of delivery. For resale customers, we must have a sales tax exemption certificate on file for the destination to which product will be shipped.

Payment Terms
Net 30 days upon established credit. When no credit has been established, a deposit of 50% is required with the order and balance will be shipped C.O.D.

Order Information and Acknowledgement
Matthews’ acknowledgement form will govern the transaction. Customer’s acceptance will be considered final and binding, unless notification otherwise is given within 5 days of order acknowledgement date. Orders with missing or incorrect information will be scheduled for production upon receipt of correct and complete information.

Blanket Orders
Blanket orders are acceptable for tags produced over an agreed-upon period of time where Matthews has quoted a fixed price for a total quantity of tags. Matthews will ship releases as agreed upon, and will invoice customer for each portion as it is shipped. In the event the customer must cancel any part of a blanket order, Matthews will invoice the cancelled part(s) at the quoted product price less any scrap credit for materials.

Order Changes and Cancellations
All changes and cancellations on previously acknowledged orders must be first phoned in to us and then followed up in writing. If we have followed your specifications and you require a change, you are expected to pay for any materials, dies and work completed which must be redone. Cancellations are subject to all labor and material charges up to the time of cancellation.

Material Overruns
On custom, large quantity orders of identical tags or stamped parts, Matthews may overship product by 5% at pro rata billing.

Delivery
Quicker than normal schedules will be accommodated when our production schedule allows. If air shipment is required to meet a faster than normal schedule, the customer will be responsible for air shipment charges provided the order ships by the agreed upon date.

Transit Claims
We are not responsible for damage or loss in transit. The carrier, by law, is an agent of the customer, and all claims for damage must be filed by the consignee. Upon receipt, the customer must inspect for damage or shortage. Claims for damage, concealed or otherwise, must be reported to the carrier within 5 days from receipt of merchandise. If damaged goods are received, it is important to retain the product, cartons, and packing material in the exact condition as delivered until an inspector arrives and completes a damage report.

Material Acceptance
All claims for defects, errors, or shortage must be made within 10 days after delivery. Failure to do so, shall constitute acceptance and a waiver of any defects, errors, or shortages.

Returned Goods
Return of material is not allowed without prior verbal or written authorization by a Matthews’ Sales Service Representative. There is a restocking charge on stock inventoried tag products.

Limited Warranty
Matthews warrants its products to be free from defects in material and workmanship for a period of one year from the date of initial delivery. The warranty is made by Matthews only to purchasers acquiring the product directly from the company, its authorized dealers, or others who are specifically authorized by Matthews to sell such products. Matthews’ obligation and the purchaser’s remedy pursuant to this warranty are limited to repair or replacement, at our option, F.O.B. Matthews plant, of products which prove under normal use to be defective within one year, which remedy is expressly agreed to be exclusive as a condition of sale. No other warranty expressed or implied is granted, and Matthews shall not be liable for any incidental or consequential damages. No person, firm, or corporation is authorized to assume for Matthews any other liability in connection with the sale of our products.